ChatSanHelp Center

Set Up a Creator

Configure identity, media, offer, connections, and automation

Sasha from ChatSan

Written by Sasha from ChatSan

Last updated

Configure a creator from scratch across five tabs: identity, media, offer, Telegram, and automation.

Your setup controls how the creator replies, qualifies a lead, presents an offer, and hands the conversation back to your team. When the fields are precise, the AI has a stable identity to follow. When they're vague, the replies get less consistent. You'll work through the five tabs on the creator's Edit page: Creator Identity, Media, Paid Offer, Connections, and Automation. The Creator health panel on the right shows when all four areas are complete.

Note: Your account needs an active plan for ChatSan to reply. A perfect setup won't send a single message without one.


Before you start: keep the persona consistent

Every field should describe the same person: name, city, age, body details, photos, humor, backstory, offer, and automation. Keep these four points in mind across every tab:

  • Write strategic persona fields in English, even if the creator replies in French or another language. The AI is more reliable when the underlying instructions are in English.
  • Keep facts simple and stable. The bot should never have to choose between two conflicting versions of the creator.
  • Match the persona to the media. If the profile says brown hair and a calm personality, the photos should support that.
  • Think about your operator team. Don't activate languages or conversation windows your team can't cover when they recover the lead.

1. Configure the Creator Identity tab

The Creator Identity tab holds the facts ChatSan needs before it can speak naturally. Fill the five sections top to bottom.

1. Core identity - set the Name (first name only, e.g. Sophie), Age, a short believable Occupation (e.g. Secretary at a textile company), and City. Turn on Proximity location if the creator isn't tied to a public city. The bot then places her within a ~100 km radius of the fan.

2. Languages - pick the Primary language she replies in, and add any the team can actually recover under Also speaks.

3. Appearance - fill Height, Weight, Bra size, Eye color, Hair color, and a short Physical description with only the distinctive details.

4. Conversation style - set Voice style, Humor, Energy, and Emoji usage so each creator sounds different.

5. Scenario - answer Why is she talking here?, Why does she sell content?, and Backstory in English (~200–300 characters each).

FieldBest practiceExample
NameFirst name only.Sophie
AgeReal or chosen age, used consistently.42
OccupationShort and believable.Secretary at a textile company
City / ProximityFixed city if tied to one; else Proximity location.100 km radius of user

Tip: Use the Scenario fields to shape how she behaves. A good backstory explains why she's cautious, why she sells content, and why she responds differently from your other creators.


2. Add media to the Media tab

The Media tab holds two assets, each sent once per conversation. Upload both:

  1. Soft picture - a casual, personal shot for early in the chat. It should feel like she took it in the moment, not a public promo photo.
  2. Hot picture - a more suggestive shot (bikini, lingerie, mirror) for once the chat has warmed up. It should raise desire without giving away the paid offer.

Keep both consistent with her appearance, and use indoor lighting that doesn't reveal an obvious time of day.

Good to know: The slot only accepts images (JPEG, PNG, WebP), not videos, voice notes, or screenshots. Keep the preview enticing but partial: if it shows too much, the paid offer loses its appeal.


3. Set up the Paid Offer tab

The Paid Offer tab tells ChatSan what to sell and where to send the fan once a chat turns to negotiation. Set up the main offer:

  1. Payment link - paste the checkout or platform link the bot should guide the fan toward. ChatSan has no control over the destination, so make sure it matches the description.
  2. Price - for a first unlock, a strong range is €6–€15 (or $5–$16).
  3. Detailed description of the content sold - explain what the fan receives, why it's private, and why buying now makes sense (~300–400 characters). Be specific without giving the product away for free.
  4. Cheaper offer (optional), toggle on a fallback ~20–30% cheaper for fans who hesitate. Don't go so low that people learn to wait for a discount.

Tip: Lead the description with what's unlocked and the mood, not a vague "subscribe to see more." A specific, private, time-bound description converts better.


4. Connect Telegram

The Connections tab links the creator's messaging channel to ChatSan. Connect Telegram and check the status:

  1. Connect the creator's Telegram account (use a dedicated account for her where possible).
  2. Confirm the channel shows Live, which means ChatSan is actively managing the account and responding to leads.
  3. If it ever drops, click Reconnect before judging the automation's performance.
  4. Optionally connect Fanvue via Connect via OAuth to enable it as a content platform.

Note: If Telegram isn't Live, the creator isn't ready to receive leads. Check the connection before sending any traffic.


5. Set automation around your team's hours

The Automation tab matches the bot's activity to when your team is online. Configure both sections:

  1. ChatSan activation hours - turn on Use activation hours to limit when ChatSan starts new conversations (chats already in progress keep going). Leave it off to take new leads anytime, only if someone can recover them consistently. If a shift crosses midnight, split the window into late-day and early-next-day blocks.
  2. Inactive lead follow-ups - enable Short-term follow-up (one playful nudge ~10 minutes after the fan goes quiet) and Long-term follow-up (a final nudge hours later, ideally around a local evening moment).

Keep follow-ups short and friendly, and double-check the timezone, since the right send time only works if the timezone is correct.

Good to know: Align activation hours and long-term follow-ups with the moment your chatters are actually online to take over.


Final setup checklist

Before sending traffic, confirm the Creator health panel shows all four areas complete and that:

  • Name is the first name only; age, occupation, city, and appearance match the photos.
  • Strategic persona and Scenario fields are written in English.
  • Primary language and "Also speaks" match both the audience and the team's capacity.
  • Soft picture feels casual; hot picture creates desire without giving away the paid product.
  • Paid offer has a working link, a realistic price, and a persuasive description.
  • Telegram shows a Live connection.
  • Activation hours match chatter availability (and are split correctly across midnight).
  • Short- and long-term follow-ups are on, well-timed, and in the creator's voice.
  • The account has an active plan.

Next: once the creator is live, read incoming chats in the conversation table and lead scoring →

Frequently asked questions

More articles in Getting Started